The Year Past – The Year To Begin

The holiday season of 2008 is an especially important one. The past year and most importantly the past few months have been historic.

The economy is the most volatile it’s been since WWII. People have lost jobs, homes and savings. Our country is facing many changes with President Elect Obama who will be inaugurated into office on January 20, 2009. We’re all hoping for the best.

People are worried and even scared, but is that any reason to be unkind? During 2008 I noticed an increase of people who are rude and don’t go the extra mile. Isn’t treating people with kindness and respect the way we all should be treating our fellow man?

I’ve especially noticed this behavior in customer service people, who on an average are rude, and don’t help. When you are in a service industry it is essential to give the best service one can offer. We’re all stressed, but if each one of us would remember that our customers are just as stressed, and deserve to be treated with the utmost respect, everyone would benefit. It’s our job to help them. And sometimes, going the extra mile really makes a difference.

As we put 2008 behind us, we can only be positive and hope for that 2009 brings a better economy, and easier times for everyone. And we must remember that when offering our services to customers, that we give them the very best. After all – isn’t that how we like to be treated?

Let 2009 be the year of concentrated kindness and respect for others. What a difference it will make!